INFORMATION AND
KNOWLEDGE COMPETENCIES
We provide Information & Knowledge Age
Dispute Resolution, Mediation, and Arbitration Services to those participating in the
communication - information - knowledge age, cyberspace, Internet, Information
Superhighway, and the World Wide Web.
We can help you address:
INFORMATION & KNOWLEDGE AGE STRENGTHS
Information Age Business – Service Issues: Agreements, Business Plans, Channel
Conflicts, Competition, Consumer Service, Cyber-Contracts, Cyberspace Dealings, Cyber
Squatting, Directories, Domain Names, Establishing Goodwill, Feedback, Information
Economics, Integrating Old Practices In A New Age, International Strategies, Internet
Business Options, Internet Strategy, Life Cycle, Managing Risks, Merchants, Pricing,
Successful Design, WebSites, and World Wide Web.
Information Age Management Issues: Change Management,
Communication Strategies, Creating Change, Decision Making, Establishing Performance,
Standards, Ethical Concerns, Leadership, Problem Solving, Professional Concerns,
Reasonable Expectations, Successful Management, Team Building, and Information age
weaknesses.
INFORMATION & KNOWLEDGE AGE WEAKNESSES
Conflict Resolution: Conflict Management and Resolution, Creating Change, Crisis
Assessment and Forecasting, Crisis Management Planning, Mediation, Negotiation, Problem
Solving, and Arbitration.
Information Employee Concerns: Discrimination, Distribution
Of Labor, Employee Information Abuse, Evaluation, Harassment, Labor Problems, Labor
Relations, Managing Knowledge Workers, Password Protection, Supervision Of Data Users,
Information Users, Information Non-Users, Information Misusers, Whistle-Blowing, Workplace
Stress, and Wrongful Termination.
Intellectual Property Issues: Copyright Use and Misuse,
Database Use and Misuse, Domain Name Hijacking, Domain Name Strategies, Intellectual
Property concerns, Sensitive Data
Protection, Software as Property, Software Copyrights, Software Patents, Trade Names,
Trade Secrets and Trademarks. Information Privacy Security Concerns: Cryptography, Data
Protection, Information Use And Misuse, Information Security, Privacy, and Security
Assessments.
INFORMATION & KNOWLEDGE AGE OPPORTUNITIES
E-Commerce Strategies: Authentication, Consumer Service, Cookies, Data Signatures,
E-Commerce, E-Payment Systems, Electronic Banking, Electronic Marketplace, Funds Transfer,
Merchandizing, Net Strategy, Security, Service Failures, and Web Strategies.
Information Marketing: Advertising in the Information Age,
Advertising Campaigns in cyberspace, Banners, Budgets, Building A Community, Corporate
Identity, Costs, Information Marketing Plan, Interactive Marketing, Keywords, Literature
Research, Market Economics, Market Mix, Market Statistics, Marketing Research, Measuring
Results, Product Marketing, Meta Tags, Newsgroups And Forums, Public Relations, Sales
Support, Service Marketing, Spamming, Style Manuals, and Virtual Catalogs.
Information Technology Management Issues: Bulletin Boards,
Electronic Publishing, E-Mail, Encryption, Expert Systems, Frames, Information Technology,
Internet Research, Search Engines, Telecommunications, and Standards Of Care.
INFORMATION & KNOWLEDGE AGE THREATS
Defective Software: Computer Software, Development Risks, Errors, Expert Systems,
Quality, and Risks of Use and Misuse.
Information and Computer Crime: Blackmail, Consent, Computer
Fraud, Computer Related Crime, Computer Misuse, Cyber Stalking, Hacking, Identity Theft,
Information Theft, Invasion Of Privacy, Mens Rea, Negligence, Piracy, and Use Of
Computers.
Information Policy Issues: Censorship, Compliance, Data
Access, Defamation, Free Speech, Governance, Governmental Behavior, Human Rights, Indecent
Speech, Information Highway Standards, Internet Regulation, Internet Education,
Netiquette, Newsgroups, Offensive Materials, Policy Concerns,
Regulation of Practices, and Surveillance.
Interpersonal Concerns: Behavior in the New Age, Children And
The Net, Computer Addictions, Conflict Management, Cross Cultural Concerns, Group
Dynamics, and Net Relationships.
