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BACKGROUND
For over thirty years, we have provided conflict resolution
based upon considerable interdisciplinary business, clinical, consulting, and research
education, training, and experience. We serve as impartial and objective agents in
problem solving.
Our services include:
 | Facilitation |
| Negotiation |
| Mediation |
| Arbitration |
MISSION STATEMENT:
To make worlds of all sizes sm
better through assisting in the resolution of information age conflicts using state of the
art procedures.
CLIENTS:
While our client
relationships are always confidential, we would be more than happy to provide you a list
of references.
We have consulted on
cases involving
| Individuals |
| Educational institutions |
| Governmental agencies |
| Non-profit groups |
| Professional organizations
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| Small and large business organizations |
Our consultations have
included civil, criminal, and administrative cases.
For over thirty years,
our base of operations have been:
| Local |
| Regional |
| State wide |
| Federal |
| International |
WE HAVE THE
ABILITY TO:
| Earn trust and maintain
acceptability
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| Convert parties' position
into needs and interests
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| Maintain confidentiality
and objectivity
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| Understand the
negotiating, mediation, and arbitration process
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| Understand the role of
advocacy
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[See NIDR, 1989]
WE HELP THE
PARTIES:
| Assess their non-settlement
alternatives
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| Assess whether their
agreement can be implemented
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| Identify principles and
criteria that will guide their decision making
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| Invent creative options
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| Make their own informed
choices
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[See NIDR, 1989]
OUR DISPUTE
RESOLUTION PROCESS INCLUDES:
| Learning the underlying
facts of the dispute
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| Determining if additional
information is required
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| Determining the strengths
and weaknesses of each position
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| Exploring parties' goals
and objectives
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| Determining the best
course of action - negotiation, mediation, arbitration
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| Researching and reviewing
relevant laws and standards
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| Determining alternatives
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| Exploring distributive and
integrative issue analysis
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| Evaluating strategies and
tactics
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| Monitoring information and
process flow
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WE PROVIDE
On-Line and In-Person
Quality Process and Content Work
At A Reasonable Cost Based On
| The Market |
| Our Education, Training, and Practical Expertise |
| Time and Materials, Fixed Fee, Per Diem, or Phased Approaches |
WE ADHERE TO THE
ETHICAL CODES AND STANDARDS OF CONDUCT OF THE
| American Arbitration Association |
| American College of Forensic Examiners |
| Institute of Management Consultants |
| National Bureau of Professional Management
Consultants |
| Society of Professionals in Dispute Resolution |
| World Intellectual Property Organization |
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